FAQ, All the answers to your questions about the automatic parking bar
Welcome to our FAQ section, where we answer all your questions about OttoPark, our innovative and environmentally friendly parking solution. Whether you're curious to understand how our technology works in different environments, want to find out about remote control options, or are looking for information about the warranty and customisation options available, you'll find clear and precise answers here. Our aim is to provide you with all the information you need to make the most of your OttoPark, with complete confidence and peace of mind.
All you need to know about the autonomy of the solar parking arch
Can the OttoPark operate in a shaded area?
The solar panel on the OttoPark has a power rating of 7W and delivers a voltage of 21VDC in full sunlight. In a shaded area, the solar panel will deliver a voltage of no less than 14VDC. Recharging the battery will take longer but will be sufficient to keep your OttoPark operational.
How many manoeuvres can I do a day with the OttoPark?
This is a random question. It depends on how you use the OttoPark. When delivered, the battery is capable of delivering between 80 and 100 manoeuvres. So there's a good reserve for daily use. We generally recommend no more than 15 to 20 manoeuvres a day. This depends on the amount of sunlight and the time between each manoeuvre.
We do not recommend using the solar OttoPark for access control in condominiums with more than 10 owners. In this case, we recommend using a network-connected OttoPark, which will deliver as many manoeuvres as required.
How long can the battery be used?
We recommend changing the battery every 2/3 years depending on use. Our batteries are standard and available from many retailers for less than 30 euros.
How long can my vehicle stay parked in the OttoPark before its battery is too low to manoeuvre?
We estimate that the OttoPark will no longer be able to manoeuvre after being parked for 1 month. After this period, the OttoPark will wait until it has recovered enough energy from the solar panel to be operational again.
Remote control: your most frequently asked questions
Can I order remotes with different codes?
There are over 100,000 possible combinations for the remote controls. When you buy your OttoPark you will be given a code which will be linked to the serial number of your OttoPark. If you wish to purchase another remote control, simply give us the serial number of your OttoPark.
How many OttoParks can I operate with the same remote control?
It is possible to have the same code for several OttoParks if the user wants to operate several hoops at the same time. The number of codes is unlimited, as long as the distance between the remote control and the OttoPark receiver allows communication. It is also possible to enter up to 13 different codes in the OttoPark, giving 13 different people access to the OttoPark.
How does the mobile phone option and subscription work?
As an option, the OttoPark can be fitted with a GSM SIM card known as an "M2M" or "Machine to Machine" card. This card only works for machine-to-machine communication, not for telephone calls.
All you have to do is call the OttoPark from your mobile phone or landline to operate it. As soon as it rings, if it's in the down position it will go up, if it's in the up position it will go down.
It works in the same way by sending a text message. You can manoeuvre your OttoPark from New York if necessary to free up your parking space in Nice for a friend or relative. The subscription is a contract like the one you have with your mobile operator. It costs less than €5 per month.
The guarantees we offer
Can OttoPark withstand the elements (paintwork, waterproofing)?
The OttoPark has been designed to withstand all climatic conditions. It is unaffected by extreme heat. The OttoPark's bonnet is deliberately non-watertight to allow dust, water and sludge to drain away during heavy rain.
Its electronics, motor and gas springs are sealed to IP55. This means they can withstand heavy water splashes or even very short immersion without being affected.
Is OttoPark covered in the event of an accident or vandalism?
We guarantee electronic and mechanical parts for 1 year. We cannot guarantee the OttoPark against malicious acts, theft or vandalism. Accidents are also not covered by the warranty.
Users are strongly advised to include their OttoPark in their home insurance policy.
Classic OttoPark
Armoured OttoPark
Need more options?
Can I personalise my OttoPark?
You can personalise your OttoPark by adding the many options available, such as mobile phone and automatic detection, or by choosing the colours available, or even a personalised paint job or advertisement.
However, it's important to remember that these options and colours must be chosen when you order. It will be difficult and costly to upgrade your devices afterwards.
How does the vehicle detection option work?
To make the OttoPark easier to use, we have designed a geomagnetic sensor with ultra-low power consumption that allows the rollbar to be raised as soon as there are no more vehicles in the OttoPark.
This function is much appreciated by users who often forget to raise their bars when leaving for work, or by those who obstruct traffic when exiting a car park. They can leave with peace of mind: 1 minute after leaving, the rollbar will raise by itself. This function can be extended to 3 minutes. This option must be ordered with the purchase of the OttoPark, as it requires the addition of a connector to the electronic box.
Can I upgrade my OttoPark with the options in the catalogue?
It is possible to upgrade your OttoPark after you have placed your order, but this will require the electronic box to be returned to the factory at your expense.
Your easy, connected parking solution: OttoPark the smart car park for every day!
